Textiles shape the atmosphere of a hotel. Discover 10 details that enhance the guest experience and build your property's luxury identity.
Luxury isn’t about excess – it’s about carefully crafted details that create a lasting experience. Hotel textiles aren’t just bedding and towels – they’re the language through which you communicate quality, aesthetics, and care.
In this article, we highlight 10 textile details that guests remember… and often mention in reviews.
1. The softness of the towel at first touch
The first guest interaction with textiles usually happens in the bathroom. A towel that feels fluffy, warm, and highly absorbent immediately signals they’re in the right place. Don’t cut corners here – softness is a tangible expression of luxury.
2. A smooth, wrinkle-free bed with premium bedding
Nothing says “premium” like a perfectly made bed with smooth, elegant linens. Natural materials, crisp folds, and a fresh look define upscale properties.
3. A robe ready to wear
A robe draped over the bed or hung neatly in the bathroom tells the guest: relax, you’re home. Bonus points if it features subtle embroidery with your hotel’s logo.
4. Towels in the perfect size
Too small? Too thin? It ruins the experience. Offering generously sized towels – including bath sheets and bath mats – shows you understand what real comfort means.
5. Personalisation – embroidery, logos, monograms
Guests notice when your textiles are branded in a tasteful, consistent way. Subtle embroidery on towels, bedding or robes adds elegance and reinforces your identity.
6. Textiles for the spa & wellness area
Spa towels, slippers, eye masks, and robes that match the rest of your hotel’s aesthetic help create a seamless, elevated guest experience.
7. Fabric quality felt at first touch
Whether it’s smooth cotton satin, airy organic cotton or cosy terry cloth – your guests will instantly perceive the level of quality by touch alone. Textiles speak volumes without saying a word.
8. Colours that match your brand identity
Not just white – think pastels, beige, greys, sand tones or indigo. Well-chosen colours reflect your design philosophy and enhance the atmosphere of the room.
9. Extra sets – always available
Guests appreciate when additional towels or pillowcases are available without having to ask. Accessible, neatly stored backup textiles show that their comfort is your priority.
10. The scent of the textiles – fresh, not chemical
Care doesn’t stop at washing. Textiles that smell clean and fresh (not artificially perfumed) leave a quiet, positive impression that stays with the guest.
Summary
In hospitality, textiles are a form of storytelling. Their texture, look, scent, and presentation all create emotions that linger long after checkout. And those emotions return – in reviews, recommendations, and repeat bookings.
Discover the Ormire textile collection – made to make a difference
Tailor your bedding, towels, and robes to match your brand of hospitality.